Frequently asked questions
When and how often do I need to complete and submit a Healthy Lifestyle Program Support Documentation form?
To continue claiming Healthy Lifestyle benefits for gym membership or weight management you must submit a new Healthy Lifestyle Program Support Documentation form every 24 months.
What if I want to claim for gym membership, weight management, Pilates or yoga and it’s not for a specific health condition?
Under legislation, health insurers can only pay a benefit when the service provided is intended to improve or ameliorate a specific health or medical condition as part of a health management program.