Feedback, disputes, complaints

We encourage all sorts of feedback – good and bad. Feedback helps us to review and improve our processes, and importantly, keep our members happy!

You can find out how we respond to complaints by viewing our Customer Complaints Handling Policy, which outlines the policy and procedures for how we handle complaints.

If you have a complaint that you’d like to raise with UniHealth, just contact us on 1300 367 906, email complaints@unihealthinsurance.com.au or write to UniHealth, GPO Box 9812, Sydney NSW 2001.

All complaints will be treated in confidence and in accordance with our Privacy Policy.

Got some good feedback to share? We’d love to hear from you. Send us an email at info@unihealthinsurance.com.au or drop by our Facebook page.