Contact Us

Phone

1300 367 906

Operating hours (AEDT)

Mon to Thurs: 8:00am - 8:00pm
Fri: 8:00am - 6:00pm
Sat: 8:30am - 12:30pm

We'll call you

We'll call at a time that suits you.
Available Monday to Friday
9am - 5pm AEDT
Request a Callback

Overseas phone

+61 2 8346 2187

Mail

UniHealth
GPO Box 9812
Sydney NSW 2001

Submit an Enquiry

Feedback

Mail

UniHealth
GPO Box 9812
Sydney NSW 2001

Operating hours (AEDT)

Mon to Thurs: 8:00am - 8:00pm
Fri: 8:00am - 6:00pm
Sat: 8:30am - 12:30pm

Overseas phone

Call +61 2 8346 2187

We'll call you

We'll call at a time that suits you.
Available Monday to Friday
9am - 5pm AEDT
Request a Callback

Complaints

If you’re unhappy with your UniHealth cover, or another element of your membership, please get in touch. We’ll do our best to fix it as soon as possible.

The quickest way to do this is via phone. We’re on 1300 367 906 during the operating hours listed above.

If you’re unhappy with the outcome of your initial conversation with us, here’s how to escalate your complaint.

 

Contacting the Ombudsman

If you’re unhappy with the outcome of a complaint with UniHealth, you have the right to escalate the issue to the Commonwealth Ombudsman.

The Commonwealth Ombudsman is an independent body that helps to resolve complaints and provides advice and information.