Contact Us

Phone

1300 367 906

Operating hours (AEST)

Mon to Thurs: 8:00am - 8:00pm
Fri: 8:00am - 6:00pm
Sat: 8:30am - 12:30pm

Overseas phone

+61 2 8346 2187

Mail

UniHealth
GPO Box 9812
Sydney NSW 2001

Fax

1300 728 388

Submit an Enquiry





Feedback

General Feedback

Phone

Call 1300 367 906

Fax

1300 728 388

Operating hours (AEST)

Mon to Thurs: 8:00am - 8:00pm
Fri: 8:00am - 6:00pm
Sat: 8:30am - 12:30pm

Overseas phone

+61 2 8346 2187

Member testimonials

If you have had a great experience with UniHealth, we would love to hear about it and possibly share it with our other members

Phone

Call 1300 367 906

Complaints

UniHealth views complaints as an opportunity to maintain and enhance customer loyalty and support, and improve our benefits and services to members. If you do have a complaint that you wish to raise with UniHealth please contact us:

Phone

1300 367 906

Operating hours (AEST)

Mon to Thurs: 8:00am - 8:00pm
Fri: 8:00am - 6:00pm
Sat: 8:30am - 12:30pm

Fax

1300 728 388

Overseas phone

+61 2 8346 2187

Email

For feedback or enquirers
contact UniHealth
at info@unihealthinsurance.com.au

Mail

UniHealth
GPO Box 9812
Sydney NSW 2001

UniHealth has a documented policy and procedure in place to manage complaints. A copy of the Customer Complaints Policy is available online. In most cases, we aim to resolve complaints at the time of contact. In the event that we are not able to resolve your complaint straight away, it will be managed and escalated in accordance with our policy. All complaints will be treated confidentially and in accordance with our Privacy Policy.

Complainants also have the right to take their issue to the Private Health Insurance Ombudsman. If you are not satisfied with the response provided by UniHealth, you have the right to lodge your issue with the Private Health Insurance Ombudsman. The PHIO can be contacted on 1300 362 072 or via their website at: ombudsman.gov.au.