Essential facts

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Get in the know

From preparing for emergency situations to accessing long-term care, trusted information is key. Here are some of the resources the Healthcare Services team commonly shares with members.

Know the signs

Recognising a potential medical emergency, and knowing what to do about it, can be a genuine lifesaver.

Heart attack

The Heart Foundation details the warning signs.

Stroke

The Stroke Foundation’s simple four-step guide.

Know who to call

When regular health professionals are off-the-clock, help is available 24/7 via healthdirect.

Funded by the Australian government, healthdirect is the national virtual public health information service and provides 24/7 access to virtual health services, information and advice from accredited sources.

Helpline

Day or night, registered nurses are on-hand to answer your questions on the healthdirect helpline: 1800 022 222

Call now

Symptom checker

This healthdirect online tool helps you to evaluate your symptoms and recommends potential next steps.

My Aged Care

Access info on aged care services, eligibility, costs and how to get in touch with providers.

Know your medicines

With so many medications available, it's tough to know all the important info about them. Here are some trusted resources to help you better understand your medicines.