We've always paid benefits for telepsychology under our Extras cover. When the COVID-19 outbreak began, we expanded this offering to a wider range of telehealth services to help you get value from your cover during lockdown.
These telehealth services will now be available through Extras cover until 31 December 2021:
- Speech therapy
- Occupational therapy
- Exercise physiology
- Lactation consultant
- Accredited Mental Health Social Worker.
Benefits depend on your level of Extras cover, and remaining limits.
You may be able to claim for telehealth services until 31 December 2021 if:
- They're part of an existing course of treatment (and you've seen the practitioner within the last six months) or
- You're a new patient and the service has been recommended by your GP or medical specialist
And, your provider treats you under the professional guidelines for telehealth services.