Member app

Member app

Quick-start guide

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Getting started

To access the UniHealth app, follow these three steps: 

  1. Download
  2. Register
  3. Log in


1. Download

The app is available from the App Store or Google Play. To run it, you'll need a newish operating system: 


  • Requires: iOS 11.0 (or higher)
  • Check yours via: Settings > General > About > Software version


  • Requires 8.0 (or higher)
  • Depending on your device, check yours via:
    • Settings > About phone or About device > Android version
    • Settings > About phone > Software information > Android version

2. Register

Are you new to UniHealth or just new to the app (i.e. you’ve already created an account via Online Member Services)? Either way, you'll find the relevant steps below. 

Please note that accounts have one shared login per membership, which is linked to the primary member’s details (e.g. mobile number, email).

New member/no existing account

  • Download and open the app
  • Tap Register
  • Enter Membership number
  • Enter Surname and Date of birth (primary member)
  • Choose how to get a verification code
  • Enter Code
  • Create Password
  • If it’s available, you can also set up Face ID or Biometrics

For more detail, see the step-by-step guide

Existing account

  • Download and open the app
  • Tap Login
  • Enter Membership number
  • Enter (existing) Password
  • If available, you can also set up Face ID or Biometrics

Need to reset your password? See how

Please wait a few minutes after resetting your password before logging in.

UniHealth app screenshots

3. Log in

If you've followed steps 1 and 2, you should be all set! But if you have problems logging in, check out the Login FAQs.