Extra support (at no extra cost)
Did you know we have a team dedicated to helping UniHealth members access support services if they need hospital treatment? And generally boosting members’ physical and mental health? It’s called Teachers Healthcare Services.
It’s all about you
What sets the Teachers Healthcare Services team apart (other than being highly qualified, compassionate humans – which they are), is their personalised approach.
They take the time to get to know you. Not just your medical condition and treatment plan, but what’s going on in your life; what challenges you may be facing and how you’re coping. Then they figure out how they can help you, or if they can’t, who can.
What’s happening now
Teachers Healthcare Services can address your immediate needs. Like advice on navigating the healthcare system when you need treatment. Or connecting you to external support services. Or even organising home-based nursing care* or rehab* so you can get out of hospital sooner.
Setting you up for the future
They can also help you take care of yourself down the track. This could be personalised advice over the phone. Or getting you into programs for mental wellness, weight loss or managing a chronic condition. It’s all part of the service – at no extra cost to you*.
Accessing the service
If you call us to confirm you’re covered for a hospital treatment, the Teachers Healthcare Services team may get in touch to ask if you’d like their help. If you do, you’re in great hands. If you don’t, that’s fine too.
If they don’t reach out to you, feel free to call them to find out if you’re eligible for any of the programs or services they offer.
* These programs are brought to members through Teachers Healthcare Services, an initiative of UniHealth to support members’ health and wellbeing through quality, evidence-based health management programs and services. To be eligible for this program you must be a member of UniHealth and have hospital cover with all waiting periods served. Additional eligibility criteria may apply. To find out more, contact UniHealth on firstname.lastname@example.org or call 1300 367 906. Eligible members are connected with a dedicated Teachers Healthcare Services care coordinator who supports them on their personal journey.