Disaster Relief Assistance

Disaster Relief Assistance

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Our members are at the heart of everything we do and during difficult times, we’re committed to supporting you in any way we can.

One way we do this is through our Disaster Relief Assistance – providing three (3) months’ premium relief to members who’ve been directly impacted by a major disaster, such as bushfires and floods.

Who’s eligible?

This assistance is available to all UniHealth members who:

  • have a current (financial) policy at the time of applying for Disaster Relief Assistance; and
  • have held membership for the previous three (3) months; and
  • can provide evidence of the Australian Government Disaster Recovery Payment OR the Disaster Recovery Allowance issued from Services Australia; and
  • apply within six (6) months of receiving the Australian Government Disaster Recovery Payment or the Disaster Recovery Allowance.

How do I apply?

It’s easy – just call 1300 367 906 to speak to one of our team.

Remember, you must be receiving the Australian Government Disaster Recovery Payment or the Disaster Recovery Allowance from Services Australia. You’ll need to email evidence of this to info@unihealthinsurance.com.au.

What will I get?

Once approved, our Disaster Relief Assistance is three (3) months’ premium relief. This is based on the level of cover held at the date the Australian Government Disaster Recovery Payment or Disaster Recovery Allowance was received.

Premium relief will be applied to the first premium payment due after approval. Don’t worry if this sounds a bit confusing, we’ll send you a letter with all the important dates.


We’re here to help. If you have any questions:

Supporting mental wellness

Mental wellness is an important consideration during major disasters.

UniHealth’s Mental Wellness Program, coordinated by Teachers Healthcare Services, supports members with anxiety and depression. The program focuses on themes including low mood and depression, building resilience, learning to deal with anxiety, and creating emotional wellbeing.

It’s available to eligible members at no additional cost.