New Families Program enquiry form

New Families Program enquiry form

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Thanks for your interest in our New Families Program

To see how we might be able to help, please complete the form below.

Please note enquiry forms are only checked during business hours. In the case of an emergency, please call triple zero (000). If you're unwell and need non-emergency assistance, contact your GP or call healthdirect on 1800 022 222 to speak to a nurse (day or night).

Sorry, this program isn’t included in your level of cover

Unfortunately, your Mid Classic (Silver plus) cover excludes pregnancy and birth-related services including the New Families Program provided by Teachers Healthcare Services.

For parenting info and support, there are free resources (including online and phone support) at Pregnancy Birth & Baby, as well as helpful websites and apps on our website. If you’d like to be covered for pregnancy and birth-related services, you could consider upgrading your cover to Top Hospital (Gold), Mid Hospital (Basic Plus) or Basic Hospital (Basic Plus) (not Mid Classic or Starterpak). Just be aware you’ll need to serve the nine-month wait before you can claim. If you have any questions, please call us on 1300 367 906.

Sorry, this program isn’t included in your level of cover

Unfortunately, your StarterPak (Basic Plus) cover excludes pregnancy and birth-related services including the New Families Program provided by Teachers Healthcare Services.

For parenting info and support, there are free resources (including online and phone support) at Pregnancy Birth & Baby, as well as helpful websites and apps on our website. If you’d like to be covered for pregnancy and birth-related services, you could consider upgrading your cover to Top Hospital (Gold), Mid Hospital (Basic Plus) or Basic Hospital (Basic Plus) (not Mid Classic or Starterpak). Just be aware you’ll need to serve the nine-month wait before you can claim. If you have any questions, please call us on 1300 367 906.

Sorry, you need birth-related Hospital cover to access this program

Unfortunately, the New Families Program provided by Teachers Healthcare Services is only available to members with Hospital cover that includes pregnancy and birth-related services.

For parenting info and support, there are free resources (including online and phone support) at Pregnancy Birth & Baby, as well as helpful websites and apps on our website. If you’d like to be covered for pregnancy and birth-related services, you could consider upgrading your cover to Top Hospital (Gold), Mid Hospital (Basic Plus) or Basic Hospital (Basic Plus) (not Mid Classic or Starterpak). Just be aware you’ll need to serve the nine-month wait before you can claim. If you have any questions, please call us on 1300 367 906.

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