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1300 367 906
Currently closed, opens tomorrow 08:00 am - 07:00 pm AEDT

What are you looking for?

How to claim for Extras

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  • Claiming
  • How to claim for Extras
  • Claiming error (provider)

Questions

  • How can I claim for Extras?
  • When can’t I claim for Extras?
  • Can I claim for an Extras service I had last calendar year?
  • How many Extras services can I claim benefits for in one day?
  • How do I claim the Healthy Lifestyle benefit?
  • How do I claim for Orthodontia?
  • What information does my receipt need to show for an Extras claim?
  • How do I submit receipts for Online Member Services claims?
  • How much can I claim via Online Member Services?
  • How long should I keep my receipts for, if I don’t submit them when I claim via Online Member Services?
  • How do online claim audits work?
  • I think you’ve made an error processing my claim – what should I do?
  • I think my provider made an error submitting my claim – what should I do?
  • If I enter the wrong details when I’m claiming via Online Member Services will I have to pay UniHealth back?
  • Why can't I find my provider on the provider list or search function in Online Member Services?
  • I can’t find the service listed on my receipt in the dropdown in Online Member Services. Can I select something else?

I think my provider made an error submitting my claim – what should I do?

Please contact your provider to let them know. If it’s the same day, they may be able to reverse and resubmit the transaction. Otherwise they may have to contact us to fix the mistake.


Other related topics in Claiming

How to claim
When you can’t claim
Claiming deadlines
Multiple claims (in a day)
Receipts
Submitting receipts for online claims
Claiming limits (without a receipt)
How long should I keep receipts?

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Teachers Health Group respectfully acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands on which we gather together, live and work.

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