Can I use the Mental Health Waiver?


To access the waiver (and claim towards immediate inpatient psychiatric treatment), you need to: 

  • Already have restricted cover for Hospital psychiatric services
  • Have had the above Hospital cover for at least two months
  • Upgrade to Top Hospital (Gold)

The waiver can be used by each person on a policy, but only once per person in their lifetime.


What to do

To use the waiver, please call us on 1300 367 906 (Monday – Thursday 8am - 7pm, Friday 8am – 6pm, Saturday 8:30am – 12:30pm AEST/AEDT).