What do I do if I didn't get my reward?

Accidents do happen! It's best to:

1. Check the Member Rewards portal and confirm that you made a transaction with a current Covalent API partner retailer (they are subject to change).
2. Check that you paid using a debit or credit card linked to your Member Rewards account (and not via PayPal or Afterpay).
3. Remember that it can take three to five days to see a transaction in the Member Rewards portal. If you are missing a reward, please email us on info@unihealthinsurance.com.au